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Monday, September 29, 2014


Safaricom has lost its contract to provide mobile phone services to the US Mission in Kenya to rival Airtel.

US Embassy staff who use Safaricom lines have now been ported to Airtel but have retained their Safaricom numbers.

The Embassy pays about Sh40million a month in phone bills for its staff to Safaricom.

It is thought that Airtel might have given a cheaper offer.

Safaricom representatives on the account remarked that the Mission would be back to using Safaricom services in no time.

This is the single biggest case of porting phone numbers since number portability begun in the country in April 2011. All those who had Safaricom lines retain the same exact number but the service is now Airtel.

Airtel has been seen as particularly friendly in price when it comes to making international calls. Calls to the US for instance attract near local rates.

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