Search This Blog

Saturday, January 16, 2016

NEW KPLC TELEGRAM BOT GIVES YOUR POWER BILL INSTANTLY

Kenya Power, the monopoly power distributor, has released a new, faster way of getting your power bills using the fast-growing Telegram instant messenger.

Telegram is a service like Whatsapp but with a lot more features including programs called bots which can be programmed to respond to queries.

The Kenyapowerbot for example allows you to input your post-paid account number and get your bill instantly.

You can access the  @KenyaPowerBot at https://telegram.me/KenyaPowerBot

Once there, you select whether your query is for pre-paid or post paid service.

A home menu as shown appears from which you select your query.



For query on pre-paid services, like like Token loaded. you will need to input your 11 digit meter number.

For post-paid customers, to get your post paid bill you will be prompted to input your account number and the balance will be sent back promptly.


This is a first for Kenya Power not known particularly for cutting edge innovation but with this it looks like the utility giant is finally beginning to place premium on technology and customer service.

Telegram bots operate using commands that begin with a back slash "/".

To get the list of commands you simply type /help

You can create your own Telegram bot by visiting the Botfather for registration and referring to the Telegram Bot Application Programming Interface (API) manual.



13 comments:

  1. We are deploying various platforms to ensure customers have multiple means for querying and paying their bills. This new application adds to the existing payment options. A Whatsapp application being tested too to be launched in due course.

    ReplyDelete
  2. I've tested this and it works great. However, there's been cases where the results are blank. Is this Telegram service for both domestic and commercial use?

    ReplyDelete
  3. pretty fast.... wonderful innovation..

    ReplyDelete
  4. Well done KP.....and cheers to the ICT team behind the innovation.

    ReplyDelete
  5. telasmosquiteira-sp.com.br

    telas mosquiteira
    telas mosquiteiro

    As telas mosquiteira sp , telas mosquiteiro sp garantem ar puro por toda casa livrando-a completamente dos mosquitos e insetos indesejáveis. As telas mosquiteira garantem um sono tranquilo a toda família, livrando e protegendo-nas dos mais diversos insetos. Muitos destes insetos são transmissores de doenças e a tela mosquiteira é indispensável no combate a mosquitos transmissores de doenças.

    A dengue, por exemplo, já matou centenas de pessoas só na capital de São Paulo e um pequeno investimento em nossas telas mosquiteiras podem salvar vidas. As telas mosquiteiras também impedem a entrada de insetos peçonhentos como as aranhas e os escorpiões, estes insetos também oferecem risco, pois seu veneno em poucos minutos podem levar uma criança a morte.
    telas mosquiteira jundiai
    telas mosquiteiro jundiai
    telas mosquiteira aplhaville
    telas mosquiteiro alphaville
    telas mosquiteira granja viana
    telas mosquiteiro granja vinana
    telas mosquiteira cotia
    telas mosquiteiro cotia
    telas mosquiteira tambore
    telas mosquiteiro tambore

    A chegada da temporada Primavera/Verão traz consigo a elevação da temperatura e a maior ocorrência de chuvas. Mas não é só isso. As estações mais quentes do ano causam muita dor de cabeça e muitos zumbidos indesejáveis em função das pragas urbanas – pernilongos, baratas, cupins e outros insetos -, que afetam todas as regiões brasileiras.

    Nossa missão é oferecer telas mosquiteiras de qualidade a um preço acessível, fazendo com que as telas mosquiteiras sejam uma opção viável para muitas pessoas.

    telas mosquiteira industrial
    telas mosquiteiro industrial
    telas mosquiteira industria
    telas mosquiteiro industria
    telas mosquiteira restaurante
    telas mosquiteiro restaurante
    telas mosquiteira empresa
    telas mosquiteiro empresa

    ReplyDelete
  6. MUBER takes delivery services to the next level in Nairobi. Having a reliable, safe, fast and affordable provider is all you need for your personal or professional deliveries in Nairobi. With a large fleet of motorbikes and a professional team of riders we are here to serve you 24/7delivery services in nairobi

    ReplyDelete
  7. MUBER takes delivery services to the next level in Nairobi. Having a reliable, safe, fast and affordable provider is all you need for your personal or professional deliveries in Nairobi. With a large fleet of motorbikes and a professional team of riders we are here to serve you 24/7 professional deliveries in nairobi

    ReplyDelete