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Monday, June 5, 2017


Orange, the third mobile operator in the country will change its brand name to simply Telkom tomorrow.

Previously known as Telkom Kenya and Telkom Orange, the formerly state owned landline operator will revert to the name Telkom after Private Equity Group Helios Partners bought the majority stake from France Telecom, the owners of Orange.

Helios made fame locally when they bought a 25% stake into then grassroots lender Equity Bank for Sh11billion in 2007, a stake it later sold for over Sh44billion exiting completely by August 2015.

In June 2016 it bought out the entire Orange stake in Telkom Kenya through its wholly owned subsidiary Jamhuri Holdings. The deal eventually saw it settle for 60% of the firm with the Government of Kenya retaining a 40% stake.

The new owners are said to have been working to put the right team in place and to fine tune strategy.

The telco is said to have quite a good network that has been underutilised and indications are that investments in a 4G have been made.

Wednesday, May 3, 2017


Safaricom is set to roll out 500,000 point of sale payment points in the country as it launches its tap and pay MPESA card in the country.

The innovation to be first launched in Nakuru will allow customers to merely tap, enter pin and pay at points of sale in shops, restaurants, supermarkets, petrol stations, bars and so on.

Banks that have been slow to issue card swiping machines to businesses will likely have to change strategy as Safaricom moves to tighten its grip on the payments industry especially with small merchants.

With Equity Bank and KCB refusing to play ball with Pesalink, the Kenya banking industry's payment switch, the technology has seen slow uptake giving Safaricom time to innovate and move to neutralize the threat.

The new payment option will use Near Field Communication to link the customer to the merchant's till.

The Lipa na MPESA service where the customer pays to a business using MPESA has been among the fastest growing segments of the payment service recording a 73 per cent rise in the six months to November 30, 2016.

Monday, April 24, 2017


Dominant telco, Safaricom, has caused major disruptions in communication in the country after experiencing problems in its Network Subsystem.

This is the system responsible for establishing calls and routing them within and to other networks.

The problem appeared to be with its Mobile Switching Center servers (MSC-S) a group of interconnected switching nodes that manage connections between subscribers or the interface through which calls are routed within the network using what is called the BICC protocol.

This would be what is called the Nc-interface where calls are transported within the core network and the widespread nature of the problem suggested that this is where the problem may lie.

So, while the radio network system is sending the requests for connection, and they are being received, the establishment of the required connections is not taking place as it should. It is not clear if this is due to a physical fault like a broken cable, or a software malfunction particularly in the case of any software updates.

Safaricom's Core Network Support Engineers are working to resolve the problem which has come at an inopportune time as political parties nominations continue across the country and constant need for communication with party headquarters to resolve crises is paramount.

Wednesday, January 4, 2017


Monopoly Power distributor Kenya Power has announced the exit of its CEO Dr. Ben Chumo with effect from Friday, 6th January.

Dr. Ken Tarus, the Finance Manager, will take over in acting capacity as MD and CEO.

Chumo has been at the helm of the utility since 2013 when he was appointed in acting capacity to replace Joseph Njoroge after the latter was appointed PS Energy.

Chumo was previously the Chief Manager, Human Resources.

Upon his confirmation several months later, he embarked on restructuring the organization which saw the retirement of several senior managers along with the exit of others who were did not fit with the new thinking.

Chumo has overseen the first phase of the last mile connectivity project as well as the signing of several PPAs with power producers.

Friday, December 9, 2016


Unconfirmed reports indicate that mobile operator MTN of South Africa is considering making a bid for Airtel Kenya operations as the struggling carrier continues to bleed cash.

It is not clear at what stage those talks, if at all, are but the corporate grapevine suggests that this may be more than a passing interest for the giant telecom with a footprint across the continent.

If valid, this would provide leading telco Safaricom with its first serious challenge from a company with experience in doing business on the continent.

The Kenyan market is not altogether new terrain for MTN. The company already operates in the country as MTN Business after taking over the operations of corporate Internet Service Provider, Uunet Kenya a few years back.

And with margins from Voice revenue shrinking, the battle for the next decade is likely to shift to Data services and Mobile Financial Services. MTN already operates on both fronts.

Concurrently, the industry regulator, Communications Authority of Kenya, is awaiting the findings of a study it has commissioned on Market Dominance out of which far reaching policy changes affecting the competitive landscape could be made.

Also, third operator Orange, recently taken over by private equity firm Helios Partners, is expected to make a resurgent push for market share in Q1 2017.

After assessing its network and realizing that Orange had made significant investments into a first class network, Helios has gone about getting the right people to run the company quietly staffing it with experienced managers.

Reports indicate it could overtake Airtel into second place in market share after its initial push.]

An independent report by Safaricom for instance, showed that Orange is gaining the largest share of the teen market something it could work hard to convert into long time subscribers.

Either way, the market is about to witness interesting developments.

Friday, November 25, 2016


Pay-TV market leader GOTV has announced a 24 per cent drop in its monthly subscription prices for the coming three months as viewers get into the festive season.

This is a drop from Sh920 that subscribers have been paying for access to 44 channels including all the local channels.

This will also include Telemundo, FOX life, Eva Plus, M-Net Movies Zone, Zee World, E! Entertainment, Nat Geo Wild, SuperSport 9, Disney Junior, and Nickelodeon.

The move comes barely a month after GOTV proprietor, Multichoice also slashed prices of its satellite pay-TV DStv and ramped up channel offerings by up to 11 channels per bouquet.

This coincided with the original MNET channel hitting the 30 - year mark during which it released a documentary highlighting the path from a single channel to the multimedia content provider that Multichoice is today.

Since its inception, GOTV has grown to be the top TV subscription service in the country with a presence in most towns.

The new prices are effective immediately.

Thursday, November 24, 2016


Mbuvi Ngunze will quit as Group MD and Chief Executive Officer of Kenya Airways early next year.

A statement issued by newly appointed KQ chairman Michael Joseph said Mbuvi would leave within the first quarter of 2017 and after a successor has been named.

Joseph said he will personally lead the search for the next CEO along with the Board's Governance committee.

The CEO is exiting at a time the national carrier is weathering financial and operational turbulence occasioned by massive losses and a weak balance sheet.

The airline has earned the dubious distinction of announcing the largest corporate losses amongst listed companies losing over Sh25billion in successive years.

Mbuvi who came in as Chief Operating Officer in 2011, succeeded Titus Naikuni as CEO about two years ago.

However, the problems the airline has faced are seen to have been brewed during his predecessor's era when the airline went on an expansion spree that placed financial strains on its operations.

It has been involved in what some see as a fire sale of some of its assets including a prime landing slot at Heathrow Airport.

The Kenya Airways share closed at Sh6 (US$.06) on the Nairobi Securities Exchange.

Mbuvi is the latest senior management member to leave the airline following the exits of former CFO Alex Mbugua, former Chairman Dennis Awori and several senior management staff.